Payment Policy

Welcome to Delza. We are committed to providing a secure, convenient, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect when making a purchase on our website. By placing an order with Delza, you agree to the terms outlined below.

Accepted Payment Methods

Delza accepts the following secure payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All payments must be successfully authorized before your order is processed and prepared for shipment.

Secure Payment Processing

Your privacy and security are our highest priorities. Every transaction on the Delza website is protected using SSL (Secure Socket Layer) encryption, ensuring that your personal and financial information remains safe throughout the checkout process.

We do not store your complete payment card information. All payments are securely processed through trusted payment providers that comply with industry-recognized security standards.

Payment Authorization and Verification

All payments are subject to authorization and verification by your payment provider. In some cases, additional verification may be required to protect against unauthorized transactions and reduce the risk of fraud.

If payment authorization cannot be completed, your order may be delayed, declined, or canceled.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order number and purchase details.

If you do not receive your confirmation email, please check your spam or junk folder. If you still cannot locate it, contact our customer support team for assistance.

Pricing and Currency

All prices displayed on the Delza website are listed in United States Dollars (USD).

Any applicable taxes and shipping charges will be calculated and displayed during checkout before you complete your purchase.

Failed or Declined Payments

Payments may be declined for several reasons, including:

• Insufficient funds
• Incorrect payment information
• Expired payment card
• Bank security restrictions
• Payment authorization failure

If your payment is declined, please verify your payment details, contact your financial institution, or use another accepted payment method.

Refund Processing

Once a refund has been approved, it will be issued to the original payment method used for the purchase.

Please allow 2 business days for approved refunds to be processed. Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.

Fraud Prevention

To maintain a secure shopping environment, Delza reserves the right to review, verify, or cancel any order that appears suspicious, unusual, or potentially fraudulent.

Additional identity verification may be requested before an order is approved. Orders suspected of fraudulent activity may be delayed or canceled to help protect both our customers and our business.

Customer Support

If you have any questions regarding payments, billing, or refunds, our customer support team is here to help.

Phone: +1 575 648 1120

Email: support@delza.com

Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)

Address:
6505 US-380
Carrizozo, NM 88301
United States

Thank you for choosing Delza. We appreciate your trust and are committed to providing a secure, reliable, and seamless online shopping experience.